Privacy Policy
This Privacy Policy governs the manner in which Kaiya Naturals collects, uses, maintains and discloses information collected from users (each, a "User") of the www.kaiyanaturals.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Kaiya Naturals.
Personal Identification Information
We may collect personal
identification information from Users in a variety of ways, including, but not
limited to, when Users visit our site, place an order, fill out a form, subscribe
to the newsletter and in connection with other activities, services, features
or resources we make available on our Site. Users may be asked for, as
appropriate, name, email address, mailing address, phone number, and credit
card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they
voluntarily submit such information to us. Users can always refuse to supply
personally identification information, except that it may prevent them from
engaging in certain Site related activities such as ordering products.
Non-Personal Identification Information
We may collect non-personal identification information
about Users whenever they interact with our Site. Non-personal identification
information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating
system and the Internet service providers utilized and other similar
information.
Web Browser Cookies
Our Site may use "cookies" to enhance User
experience. User's web browser places cookies on their hard drive for
record-keeping purposes and sometimes to track information about them. User may
choose to set their web browser to refuse cookies, or to alert you when cookies
are being sent. If they do so, note that some parts of the Site may not
function properly.
How We Use Collected Information
Kaiya Naturals collects and uses Users personal
information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion,
survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. To send Users information they supplied when entering a contest or sweepstakes for winner verification purposes.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How We Protect Your Information
We adopt appropriate data collection, storage and
processing practices and security measures to protect against unauthorized
access, alteration, disclosure or destruction of your personal information,
username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over
a SSL secured communication channel and is encrypted and protected with digital
signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal
identification information to others. We may share generic aggregated
demographic information not linked to any personal identification information
regarding visitors and users with our business partners, trusted affiliates and
advertisers for the purposes outlined above. We may use third party service
providers to help us operate our business and the Site or administer activities
on our behalf, such as sending out newsletters or surveys. We may share your
information with these third parties for those limited purposes provided that
you have given us your permission.
Changes to this Privacy Policy
Kaiya Naturals has the discretion to update this
privacy policy at any time. When we do, post a notification on the main page of
our Site, revise the updated date at the bottom of this page, send you an
email. We encourage Users to frequently check this page for any changes to stay
informed about how we are helping to protect the personal information we
collect. You acknowledge and agree that it is your responsibility to review
this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Kaiya Naturals
www.kaiyanaturals.com
240 Broad Street, Spring City, PA 19475
